Is there an appointment window?

There is up to a 2-hour window* for an On Point Assembly Specialist to arrive. This window gives our specialists more flexibility to come ready to work efficiently. Reasons specialists arrive within the 2-hour window*:

  • Prior appointments take longer than expected
  • Traffic dilemmas
  • Parking
  • Personal reasons

*Although we have only a small 2-hour time window for each appointment, specialists may arrive later than the expected 2-hour window. We try our best to honor this commitment to every service.